Returns Policy
blindsfactory.co.uk
blindsfactory.co.uk
1. Returns & Refunds Policy
Due to the bespoke nature of our products:
❌ We do not accept returns
❌ We do not offer refunds
❌ We do not remake blinds
This applies where:
- Measurements are incorrect
- Colours were not checked via samples
- Terms and guidance were overlooked
In the unlikely event that a product is faulty or manufactured incorrectly due to our error, blindsfactory.co.uk reserves the right to:
- Repair the product, or
- Replace the product where appropriate
Please complete the returns form to request an RMA number.
Due to the bespoke nature of our products:
❌ We do not accept returns
❌ We do not offer refunds
❌ We do not remake blinds
This applies where:
- Measurements are incorrect
- Colours were not checked via samples
- Terms and guidance were overlooked
In the unlikely event that a product is faulty or manufactured incorrectly due to our error, blindsfactory.co.uk reserves the right to:
- Repair the product, or
- Replace the product where appropriate
Please complete the returns form to request an RMA number.
Your statutory rights are not affected.
2. Made‑to‑Measure Products
All blinds supplied by blindsfactory.co.uk are bespoke, made‑to‑measure products, manufactured specifically to the measurements and specifications you provide when placing your order.
Because each blind is custom made, accuracy is essential. We cannot accept responsibility for errors caused by incorrect measurements or incorrect units of measurement supplied by the customer.
✅ Please ensure all measurements are checked carefully before ordering.✅ If you are unsure, we strongly recommend asking a second person to verify your measurements.
Once an order is placed, it is produced exactly to the details submitted and cannot be altered, cancelled, returned, or refunded if measurements are incorrect.
All blinds supplied by blindsfactory.co.uk are bespoke, made‑to‑measure products, manufactured specifically to the measurements and specifications you provide when placing your order.
Because each blind is custom made, accuracy is essential. We cannot accept responsibility for errors caused by incorrect measurements or incorrect units of measurement supplied by the customer.
✅ Please ensure all measurements are checked carefully before ordering.✅ If you are unsure, we strongly recommend asking a second person to verify your measurements.
Once an order is placed, it is produced exactly to the details submitted and cannot be altered, cancelled, returned, or refunded if measurements are incorrect.
3. Customer Measurement Responsibility
By placing an order with blindsfactory.co.uk, you confirm that:
- All measurements provided are accurate
- The correct unit of measurement has been selected
- You have followed our online measuring guides
We will manufacture and supply the blinds strictly in accordance with the information provided. No refunds or replacements will be offered where measurement errors are the responsibility of the customer.
By placing an order with blindsfactory.co.uk, you confirm that:
- All measurements provided are accurate
- The correct unit of measurement has been selected
- You have followed our online measuring guides
We will manufacture and supply the blinds strictly in accordance with the information provided. No refunds or replacements will be offered where measurement errors are the responsibility of the customer.
4. Fabric Samples & Shade Variation
- Fabric samples are intended as a guide only
- Dye batches may vary slightly between production runs
- Exact colour matching with previous orders cannot be guaranteed
Minor variations in shade or texture do not constitute a fault and do not qualify for a return or refund.
- Fabric samples are intended as a guide only
- Dye batches may vary slightly between production runs
- Exact colour matching with previous orders cannot be guaranteed
Minor variations in shade or texture do not constitute a fault and do not qualify for a return or refund.
5. Faults & Our Responsibility
In the unlikely event that a product is faulty or manufactured incorrectly due to our error, blindsfactory.co.uk reserves the right to:
- Repair the product, or
- Replace the product where appropriate
We do not accept returns or offer refunds for issues caused by customer error, misuse, or failure to follow measuring or ordering guidance.
In the unlikely event that a product is faulty or manufactured incorrectly due to our error, blindsfactory.co.uk reserves the right to:
- Repair the product, or
- Replace the product where appropriate
We do not accept returns or offer refunds for issues caused by customer error, misuse, or failure to follow measuring or ordering guidance.
6. Company Information
blindsfactory.co.uk is a trading name of:
Abbey Blinds Ltd
Company Number: 08140005
Registered in England & Wales
Registered Office Address:
One Northgate Business Park
Aldridge
Walsall
West Midlands
WS9 8TH
United Kingdom
blindsfactory.co.uk is a trading name of:
Abbey Blinds Ltd
Company Number: 08140005
Registered in England & Wales
Registered Office Address:
One Northgate Business Park
Aldridge
Walsall
West Midlands
WS9 8TH
United Kingdom
7. Contact Us
If you have any questions about these Terms & Conditions, measurement guidance, or fabric samples, please contact blindsfactory.co.uk before placing your order.
If you have any questions about these Terms & Conditions, measurement guidance, or fabric samples, please contact blindsfactory.co.uk before placing your order.